Privacy Policy
1. Introduction
Indoor Entertainment, S.L., trading as Black Box Golf (“Black Box Golf”, “we”, “our” or “us”), is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, submit enquiries, purchase products, request quotations, or engage our design, supply and installation services.
By using our website, you agree to the terms of this Privacy Policy.
2. Data Controller
Indoor Entertainment, S.L.
Trading Name: Black Box Golf
Address:
CT DE CARTAMA 1 L
29120 Alhaurín el Grande (Málaga)
Spain
CIF: B02896488
Email: info@blackboxgolf.es
Telephone: +34 951 120 980
Website: www.blackboxgolf.es
3. Information We Collect
We may collect and process the following information:
Personal Information
- Name
- Email address
- Telephone number
- Company name
- Billing and delivery details
- Account login information
- Communication preferences
Project Information
- Room dimensions
- Property information
- Site photographs
- Design requirements
- Budget information
- Technical specifications
- Installation requirements
- Consultation notes
Technical Documentation
Customers may provide:
- Architectural drawings
- Floor plans
- CAD files
- Construction drawings
- Interior design plans
- Site surveys
- Planning documentation
- Tender submissions
- Project specifications
- Commercial venue layouts
- Business plans
- Project management documents
- Property photographs
- Supporting technical information
Such documentation may be submitted through website forms, email, WhatsApp, cloud storage links, file transfer services or other communication channels.
Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website activity
- Pages visited
- Referring websites
- Cookie data
4. How We Use Your Information
We use information to:
- Respond to enquiries
- Prepare quotations
- Design golf simulator projects
- Assess project feasibility
- Supply products
- Arrange deliveries
- Coordinate installations
- Provide customer support
- Process payments
- Manage customer accounts
- Send service communications
- Improve our website and services
- Comply with legal obligations
- Protect our legitimate business interests
5. Marketing Communications
Where consent has been provided, we may contact you regarding:
- Newsletters
- Product updates
- Promotions
- Industry news
- New technologies
- Events and exhibitions
- Upgrade opportunities
Marketing communications may be sent via:
- Other approved communication methods
You may unsubscribe at any time by following the instructions provided in our communications or by contacting us directly.
6. Legal Basis for Processing
We process personal data on the basis of:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- User consent
7. Sharing Information
We may share information with trusted third parties where necessary to deliver our services, including:
- Delivery providers
- Installation partners
- Manufacturers
- Architects
- Designers
- Contractors
- Technology providers
- Payment providers
- Professional advisers
Information is only shared where reasonably necessary for the performance of our services.
We do not sell personal information to third parties.
8. Confidential Project Information
Black Box Golf understands that many projects involve commercially sensitive or confidential information.
Architectural plans, tender submissions, business plans, venue designs, commercial specifications and other project documentation supplied to us will be treated as confidential and used solely for project evaluation, quotation, design, installation, support and related business purposes.
We will not publish, distribute or disclose confidential project information without permission except where required by law or necessary for project delivery.
9. Customer File Uploads
Where customers choose to upload files through our website or submit files through email, WhatsApp or other communication channels, those files may be stored and processed for the purposes described within this Privacy Policy.
Customers should ensure they have the necessary rights and permissions to provide any documents, drawings, photographs or files submitted to Black Box Golf.
10. Data Storage and Security
We use appropriate technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration or destruction.
Customer information may be stored within systems including:
- Google Workspace
- Monday.com
- Mailchimp
- Website hosting platforms
- Secure cloud-based business systems
11. International Data Transfers
Some service providers may process data outside the European Economic Area.
Where this occurs, appropriate safeguards will be implemented in accordance with GDPR requirements.
12. Data Retention
We retain information only for as long as reasonably necessary.
Typical retention periods include:
- General enquiries: 24 months
- Quotations: 6 years
- Customer records: 6 years minimum
- Project documentation: 6 years
- Warranty records: Warranty period plus 2 years
- Marketing subscriptions: Until unsubscribed
- Financial records: As required by applicable law
13. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
Requests should be submitted to:
14. Children’s Privacy
Black Box Golf does not knowingly market products or services directly to children under the age of 18.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised update date.
16. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Indoor Entertainment, S.L.
Trading as Black Box Golf
Email: info@blackboxgolf.es
Telephone: +34 951 120 980
Website: www.blackboxgolf.es